1. SMS consent communication
Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold or shared with third parties or affiliates for their own use. Messaging service providers may process this information only as needed to deliver and administer our text messages.
2. Types of SMS communications
If you consent to receive text messages from Drain Rite Plumbing, you may receive messages related to Customer Care: two-way conversations with our team about your plumbing inquiry or service request, including customer information, appointment scheduling, confirmations, technician arrival updates, estimates and follow-ups.
3. Message frequency
Message frequency may vary depending on your conversations, questions and service needs. The number of Customer Care messages depends on your interaction with our team.
4. Potential fees for SMS messaging
Standard message and data rates may apply, depending on your carrier's pricing plan. Fees may vary for domestic and international messages. Contact your wireless provider with questions about your text or data plan.
5. Opt-in method
You may opt in to receive SMS messages from Drain Rite Plumbing by checking the SMS consent box and submitting an online form on our Contact Us / service request page or photo-upload page. Each SMS checkbox is optional, unchecked by default and used exclusively for SMS consent.
Consent is not a condition of purchase or of receiving service. If you do not want text messages, leave the SMS consent box unchecked. You may still submit your phone number and request service or upload photos. Providing a phone number alone does not constitute SMS consent.
6. Opt-out method
You can opt out at any time by replying STOP to any SMS message received from us. Alternatively, contact us at (714) 995-2725 or john@drainrite.com and ask to be removed from our messaging list. You may receive one final message confirming your unsubscribe request. No further program messages will be sent unless you opt in again. To request re-enrollment after opting out, reply START to the same texting number.
7. Help
For assistance, reply HELP to a message from us, or text HELP to (714) 995-2725. You can also visit our homepage, call (714) 995-2725 or email john@drainrite.com.
If SMS messages are not desired, leave the SMS consent box on our forms unchecked. For urgent plumbing issues, call rather than waiting for a text response.
8. Standard messaging disclosures
- Message and data rates may apply.
- Opt out at any time by texting STOP.
- For assistance, text HELP or visit our Privacy Policy and SMS Terms & Conditions pages.
- Message frequency may vary.
- Carriers are not liable for delayed or undelivered messages.
Contact us
Drain Rite Plumbing
Phone: (714) 995-2725
Email: john@drainrite.com
Service area: North Orange County and nearby communities.